Artificial Intelligence Files · Company Intelligence Report

Murf AI — Complete Company Research

A current, source-backed profile of Murf AI / Murf covering its founding, leadership, speech models, Studio, Falcon 2, Gen2, API, voice agents, customers, case studies, funding, pricing, security, competition and 2026 status.

Research date: 24 September 2026 Company: Murf Inc. Founded: October 2020 HQ: San Francisco, California Status: Private / Active
ExecutiveOverviewFoundersTimelineProductsTechnologyCustomersCase StudiesFundingPricingSecurityCompetition2026 StatusSources

1. Executive Summary

2020
Founded in October by three IIT Kharagpur alumni
$11.5M
Documented seed + Series A funding ($1.5M + $10M)
Falcon 2
Current streaming TTS model for real-time voice applications
35+
Languages stated on current Murf API documentation
300+
Forbes 2000 companies — Murf company-reported
195+
Countries — Murf About page company-reported
[VERIFIED] Murf describes itself today as a voice infrastructure / AI voice platform for developers, creators and enterprises, spanning studio-quality voiceover creation and production-ready voice agents. Its current public product stack centers on Murf Studio, API services, Falcon 2, Gen2 for non-streaming synthesis, dubbing/translation, voice changer and voice-agent offerings.

Murf's evolution is notable because it moved from a relatively simple text-to-speech / voiceover workflow into a broader speech infrastructure strategy. The 2026 product documentation explicitly separates Falcon 2 for low-latency streaming and conversational AI from Gen2's studio-quality non-streaming synthesis. The same company now markets AI voice agents for receptionist, sales and customer-service workflows.

2. Company Overview

Identity

FieldCurrent evidence
Legal entityMurf Inc. [VERIFIED]
IncorporationDelaware, USA [VERIFIED]
Registered address535 Mission Street, San Francisco, California 94105, USA [VERIFIED]
FoundedOctober 2020 [VERIFIED]
BrandMurf / Murf AI
Company statusPrivate, active [VERIFIED]
Current CEOAnkur Edkie [VERIFIED]
Current management named in legal filingAnkur Edkie, Sneha Roy, Divyanshu Pandey [VERIFIED]
Official websitemurf.ai

What Murf solves

  • Turns scripts into professional AI voiceovers without conventional recording logistics.
  • Supports multilingual voice generation and localization.
  • Provides API infrastructure for embedded / automated speech generation.
  • Provides streaming TTS for conversational AI and voice agents.
  • Provides enterprise governance and security controls for business deployments.
Naming correction: The supplied prompt listed Ankur Pandey, Sourabh Jain and Pratik Pansare as founders. Current Murf primary and investor sources identify the founding trio as Ankur Edkie, Sneha Roy and Divyanshu Pandey. The supplied names are therefore not used as Murf founders in this report.

3. Founders & Leadership

Ankur Edkie portrait supplied by user

Ankur Edkie — CEO & Co-Founder

[VERIFIED] Current Murf legal/leadership sources identify Edkie as CEO and co-founder. Forbes Technology Council describes him as a technology leader turned entrepreneur and notes prior work at Travelocity and Goldman Sachs. The profile says he leads innovation including AI model development, product engineering and core technical architecture.

Education: IIT Kharagpur, B.Tech. [THIRD-PARTY REPORTED]

Prior career: Travelocity / Sabre and Goldman Sachs. [THIRD-PARTY REPORTED]

Publicly stated focus: AI model development, product engineering, technical architecture and responsible voice AI.

Sneha Roy — Co-Founder & COO

[VERIFIED] Murf's legal/official and investor materials identify Sneha Roy as a co-founder; public company profiles identify her as COO.

Elevation Capital published a podcast episode with Roy covering the Murf idea, early days, GTM, PLG, integrations, synthetic media expansion and team building.

Education: IIT Kharagpur is documented by Elevation and TechCrunch as the founders' shared alumni background.

Divyanshu Pandey — Co-Founder / Chief Business Officer

[VERIFIED] Current public company profiles identify Divyanshu Pandey as a co-founder and business leader. His public LinkedIn post confirms his participation in the 2022 Series A announcement alongside Edkie and Roy.

Education: University of Delaware is listed by Crunchbase's current profile. [THIRD-PARTY REPORTED]

Current management evidence

Murf's March 2026 Impressum names Ankur Edkie, Sneha Roy and Divyanshu Pandey under Management. This is the strongest current source located for the leadership trio.

Additional executive titles beyond this trio are not treated as current unless supported by a current primary source.

4. Founding Story & Company Timeline

Murf says it began in October 2020 with three founders, ten voices and three clients. Investor and media sources add context: the founders were IIT Kharagpur alumni who encountered the friction of creating and updating high-quality voiceovers for demos, ads and other multimedia content.

Oct 2020
Murf founded by Sneha Roy, Ankur Edkie and Divyanshu Pandey; Murf's current About page says the company began with 10 voices and 3 clients.
[VERIFIED] source
Jan 2021
Murf came out of beta testing, according to TechCrunch's 2022 company profile.
[THIRD-PARTY REPORTED] source
Jul 2021
$1.5M seed led by Elevation Capital; angel participation documented by YourStory and Elevation.
[VERIFIED / THIRD-PARTY] source
Sep 2022
$10M Series A led by Matrix Partners India, with Elevation Capital and angels.
[VERIFIED] source
Sep 2022
TechCrunch reported >120 voices across 20 languages, >1M voiceover projects and 22x ARR growth since earlier period.
[THIRD-PARTY REPORTED] source
2025
Murf's 'Global Leaders Scaling With AI' campaign featured customer leaders from Omnicom, Nestlé, Philips, Air France and Thinkproject on a Nasdaq Times Square billboard.
[VERIFIED] source
2026-03-05
Murf API changelog announced deprecation of the multiNativeLocale field, replaced by locale.
[VERIFIED] source
2026-06-16
Falcon 2 model launch announced in Murf API changelog.
[VERIFIED] source
2026-07-20
Murf announced legacy Gen2 streaming deprecation for Aug. 16, 2026; Gen2 non-streaming remains available.
[VERIFIED] source
2026-08-16
Gen2 streaming model deprecation date stated in the July changelog; non-streaming Synthesize Speech remains available.
[VERIFIED] source
2026-09-08
Murf product update: enterprise customers can create AI voice clones through the API using a short recording, with multilingual Falcon 2 support.
[VERIFIED] source

5. Product Ecosystem

Product / CapabilityStatusWhat it doesPrimary evidence
Murf Studio / TTSCURRENTText-to-speech and voiceover production with voice controls and editor workflow.Source
Voice Over VideoCURRENTSynchronize AI voiceovers with video and media.Source
Voice ChangerCURRENTConvert recordings into selected Murf voices while retaining aspects of delivery.Source
Voice CloningCURRENT / Enterprise APIMurf supports voice cloning; current Sep. 2026 product update says enterprise API cloning from a short reference recording is available.Source
AI TranslationCURRENTMultilingual translation/localization capabilities in Studio/API ecosystem.Source
AI DubbingCURRENTDubbing API supports 25+ languages per current API page.Source
Falcon 2CURRENT FLAGSHIP STREAMINGUltra-fast streaming TTS for conversational AI and real-time voice agents.Source
Gen2CURRENT NON-STREAMING / LEGACY STREAMINGStudio-quality, highly customizable speech synthesis; streaming version deprecated.Source
Voice AgentsCURRENTAI voice agents for receptionist, sales, customer service and related workflows; Murf positions Falcon as the TTS layer.Source
APICURRENTREST/API services for TTS, streaming, voice changer, dubbing and translation.Source
Canva / Slides / PowerPointCURRENT INTEGRATIONSVoiceovers inside major presentation/design workflows.Source

Murf Studio workflow

1. Script

Enter or import narration text.

2. Voice

Choose a Murf voice and language.

3. Customization

Tune speed, pitch, emphasis, pronunciation, pauses and voice style where supported.

4. Media

Combine narration with video, images, music or presentations.

5. Review

Collaborate, comment, refine pronunciation and iterate.

6. Export / publish

Generate finished voiceover or synchronized content under the applicable plan rights.

6. Text-to-Speech Technology

Falcon 2 — current streaming focus

[VERIFIED] Murf's API documentation describes Falcon 2 as an ultra-fast, scalable speech synthesis model designed for real-time conversational AI. The documentation states ~100ms time-to-first-audio and support for thousands of concurrent sessions; Murf's product page separately reports a 95ms live 30-day median TTFA across production calls.

  • Streaming TTS for voice agents and live interactions.
  • Current API documentation: 150+ voices, 35 languages, 20+ speaking styles across the Murf API ecosystem.
  • Regional endpoints include US, India, Canada, South Korea, UAE, Japan, Australia, EU Central, UK and South America.
  • Enterprise custom voice cloning is documented on the Falcon 2 product page and in the September 2026 product update.

Gen2 — studio-quality / non-streaming focus

[VERIFIED] Gen2 is described as Murf's realistic and customizable speech model for studio-quality synthesis. Current documentation says the legacy Gen2 streaming model is deprecated; Gen2 remains available through the non-streaming Synthesize Speech endpoint.

  • 70,000+ hours of diverse, ethically sourced audio claimed by Murf.
  • Native 44.1 kHz output described in documentation.
  • Strong control over rhythm, emotion, pronunciation and multilingual identity consistency.
  • Independent blind-test language evaluation is described by Murf; the 99.38% API benchmark is still a company-published evaluation, not a customer-success metric.
Important current/legacy distinction: Do not describe Gen2 streaming as Murf's current flagship streaming model. Murf's July 2026 changelog announced deprecation effective August 16, 2026 and recommends Falcon 2 instead. Gen2 remains available for non-streaming synthesis.

Benchmarks & performance claims

MetricClaimClassificationContext
Pronunciation accuracy99.38%[COMPANY-REPORTED]Murf says it used 300,000 multilingual news sentences, selected 4,710 test words, and had anonymous native speakers review each word twice across six languages.
Falcon 2 TTFA~100ms in API docs[COMPANY-REPORTED]Model documentation for production conversational applications.
Falcon 2 production median TTFA95ms[COMPANY-REPORTED]Murf product page says this is a live 30-day median across production calls.
Voice-agent end-to-end latencySub-800ms[COMPANY-REPORTED]Murf's AI voice-agent page describes agent-level latency; not the same metric as TTS TTFA.
Production characters250M+[COMPANY-REPORTED]Falcon 2 product page says this amount has been processed in production since launch.

7. Voice Library, Cloning, Changer, Translation & Dubbing

Voice library

Current Murf pages cite 200+ voices across 35+ languages on Studio/enterprise-facing pages, while the API documentation cites 150+ voices across 35 languages. These figures are retained separately rather than merged because the product surfaces define their libraries differently.

Voice cloning

Murf currently describes consent-based voice cloning. Falcon 2's product page says enterprise users can clone a custom brand voice from 10 seconds of spoken audio with explicit consent. A September 8, 2026 product update says enterprise customers can create API voice clones from a short recording of up to 30 seconds, with multilingual output across Falcon 2 locales. These are product-surface-specific claims and should not be treated as one universal recording requirement.

Voice Changer

The API exposes a voice-changer conversion endpoint. Murf describes it as transforming recordings into AI voices while preserving delivery/emotional characteristics; current API documentation supports file-based conversion.

AI Dubbing

Murf's current API page advertises dubbing in 25+ languages with linguistic review. The product ecosystem also includes translation and localization workflows. Exact language counts vary by product surface and should be quoted with date/context.

8. Voice Agents & Conversational AI

[VERIFIED] Murf now markets AI voice agents as an enterprise product layer, including AI Receptionist, AI Sales Agent, AI Customer Service and related call workflows. Murf positions Falcon as the speech layer and highlights turn-taking, multilingual/code-mixed speech and low latency.

Receptionist

Inbound calls, appointment booking, lead routing.

Sales agent

Inbound/outbound calls, lead qualification, intent capture, meeting booking and CRM workflows.

Customer service

High-volume support interactions with enterprise access controls and auditability.

These are documented product capabilities. Public customer-specific business outcomes for Murf's new voice-agent products were not identified in the reviewed primary sources, so no ROI or conversion claim is assigned.

9. API & Developer Ecosystem

API / capabilityCurrent roleEvidence
Falcon 2 StreamingReal-time TTS for conversational AI and voice agentsDocs
Non-streaming TTS / Gen2Pre-recorded voiceovers, training, audiobooks and mediaDocs
Voice Changer APIFile-based voice conversionDocs
Dubbing APIAudio/video localization; 25+ languages claimedAPI page
Voice cloning APIEnterprise short-reference cloning; current Sep 2026 updateProduct updates
Regional endpointsData-residency / latency control optionsFalcon 2 docs

10. Customers & Relationship Verification

Murf's website says it is used by 300+ Forbes 2000 companies, but a logo or customer-community mention does not automatically provide a full public case study. The table below separates detailed customer cases from customer-feature evidence and unsubstantiated mentions.

OrganizationIndustryRelationshipDocumented useEvidenceQuantified result
VertivDigital infrastructureCustomer case studyTraining / L&D / localization[CUSTOMER-REPORTED]95% less translation time; 4–6 weeks → 3–5 hours; 14+ languages; 40+ countries; higher course completion
AgriSphere Services LLC / Sioux Steel divisionAgricultural technology & safetyCustomer case studySafety/compliance training; localization[CUSTOMER-REPORTED]80% reduction in annual content production expenses; 24+ hours minimum → 20 minutes/video; Spanish versions instantly; unlimited production vs constrained annual output
Omnicom ProductionMarketing / advertising / content productionCustomer case studyVoiceover production; localization; regulated content[CUSTOMER-REPORTED]45% reduction in voiceover production time; 25 languages; zero recurring voice usage costs claimed
ThinkprojectBuilt asset / construction softwareCustomer case studyE-learning; customer/partner/internal training; localization[CUSTOMER-REPORTED]50% faster video content development; English/German/French; recording sessions eliminated; audio updates reported 80% faster than recreating video
NestléFood & beverageCustomer case study / customer featureLearning content; voiceover; multilingual content[CUSTOMER-REPORTED]30% reduction in voiceover production time; tasks up to 6 hours moved to minutes; multilingual/regional accents
Air FranceAviationCustomer testimonial / customer featureRegulatory training / e-learning[CUSTOMER-REPORTED]Used by a 6-person design team supporting training for 4,500 pilots and 13,000 commercial flight crew; customer says time and cost reduced
PhilipsHealthcare technology / patient-care informaticsCustomer testimonial / customer featureEducational video development[CUSTOMER-REPORTED]Customer reports faster production and improved quality; no quantified metric publicly disclosed in the cited feature
NVIDIATechnology / computingCustomer mentionNot publicly specified in the reviewed primary case source[UNVERIFIED AS DETAILED CASE]Murf's site uses NVIDIA among enterprise/customer ecosystem references in public materials, but a detailed public case study was not found in this review
The reviewed public source set does not provide enough detailed primary evidence to label every organization named in Murf marketing materials as a publicly documented paying customer. This report therefore does not infer customer status from logos alone.

11. Case Study Intelligence

The strongest public evidence is concentrated in enterprise learning, training, multilingual content and professional voiceover production. The following deep dives use customer statements and Murf case-study material; metrics are not independently audited unless explicitly noted.

Vertiv

Industry: Digital infrastructure / data center solutions · Scale: 27,000+ employees; 40+ countries

Use case: Technical training for sales teams, service engineers and customers; multilingual localization

Before → After

Before: regional teams independently created training; translation to 14+ languages took 4–6 weeks and involved multiple vendors/reviews. After: centralized content, voiceover and translation in one workflow.

Measured impact

95% translation-time reduction (4–6 weeks → 3–5 hours); 14+ languages; 40+ countries; higher completion/certification metrics in non-English regions.

Features / workflow

Translation, TTS, voice customization, shared glossaries, collaborative workflow.

"What really impressed me was how intelligently Murf captured translations." — Thomas Nguyen, Curriculum Designer

Open primary case / customer feature

AgriSphere Services LLC

Industry: Agricultural safety / compliance · Scale: Division of Sioux Steel; exact employee count not publicly disclosed in case

Use case: OSHA-compliant safety training and Spanish localization

Before → After

Before: video production required at least 24+ hours per video and constrained annual output. After: Murf Studio produced a video in about 20 minutes and enabled Spanish versions from English.

Measured impact

80% reduction in annual content production expenses; 24+ hours → 20 minutes/video; unlimited video creation described.

Features / workflow

Murf Studio, AI voiceover, Spanish localization.

"We ran an interesting exercise with Murf voices. People had to guess which was real and which was AI and no one could tell!" — Frank Byers, President & CEO

Open primary case / customer feature

Omnicom Production

Industry: Marketing, advertising, content production · Scale: 4,000+ employees in case-study profile

Use case: Global client content, voiceovers, personalization and regulated/pharma content

Before → After

Before: studio sessions, stakeholder coordination, language experts and re-recording for changes. After: staged production, AI voices, regional teams and multilingual generation.

Measured impact

45% faster voiceover production; 25 languages; zero recurring voice usage costs claimed; perpetual usage highlighted.

Features / workflow

Murf AI voices, multilingual voices, pronunciation/emotion controls.

"With Murf AI, this is completely different because there's no need for everyone to be in the same room at once." — Jonathan Leck

Open primary case / customer feature

Thinkproject

Industry: Built asset / construction software · Scale: Not publicly disclosed in case

Use case: Customer, staff and partner e-learning in English, German and French

Before → After

Before: recording consumed about half of Academy production time; updates required re-recording. After: instructional designers edit text and regenerate audio; multilingual content and shared glossaries simplify updates.

Measured impact

50% faster video content development; audio updates reported 80% faster than recreating the entire video; average course ~8 videos.

Features / workflow

Murf voices, Say It My Way, pronunciation library, comments, multilingual generation.

"Murf has given us the freedom to produce more video content." — Mandie Coetzee, Academy Manager

Open primary case / customer feature

Nestlé

Industry: Food & beverage · Scale: Exact employee count not stated in cited case

Use case: Learning experience design, storytelling, multilingual content

Before → After

Before: voiceover tasks could take up to six hours and depended on colleagues/external resources. After: voiceovers generated in minutes, rapid revisions, Canva workflow and multilingual variants.

Measured impact

30% average reduction in voiceover production time; tasks up to six hours completed in minutes.

Features / workflow

Murf TTS; Canva integration; multilingual voices/accents.

"With Murf, we have experienced a new level of agility." — Maria Crosas, Product Manager

Open primary case / customer feature

Air France

Industry: Aviation training · Scale: 4,500 pilots + 13,000 commercial flight crew supported by 6-person design team

Use case: Regulatory e-learning for flight crew

Before → After

Before/after quantitative production baseline not publicly disclosed in the reviewed source; customer describes faster voiceover production and lower time/cost.

Measured impact

No independently quantified ROI disclosed; 120+ voices/20 languages cited in the 2025 customer feature.

Features / workflow

TTS; voice cloning; API integration as described in Murf customer feature.

"The platform's features like API integration have optimized our production process, reducing both time and costs..." — Dominique Escoubet

Open primary case / customer feature

Top case studies by evidence + measurable impact

RankCompanyWhy it stands outImpact score*Evidence
1Vertiv95% localization-time reduction plus global training reach.94/100High
2AgriSphere80% production-expense reduction and dramatic per-video cycle compression.93/100High
3Omnicom Production45% faster production, 25 languages and perpetual-use economics.91/100High
4Thinkproject50% faster production plus strong workflow/maintenance evidence.89/100High
5Nestlé30% production-time reduction with minutes-vs-hours examples.84/100High
6Air FranceLarge regulated training audience and documented API/TTS use, but limited public before/after metrics.78/100High / partial quantitative
7PhilipsDirect customer feature for educational video development, but no quantified result in reviewed source.69/100Medium

*Analyst scoring based on the research prompt's dimensions: source quality, quantitative evidence, business impact, customer scale, use-case clarity, before/after clarity and independent verification. Scores are research aids, not external ratings and are not Murf-issued.

12. Customer Pain-Point Database

Production time / re-recording

Repeatedly documented in Thinkproject, Nestlé, Omnicom and AgriSphere.

Localization / language scale

Central in Vertiv and Omnicom; also explicit in Thinkproject, Nestlé and AgriSphere.

Studio / talent dependency

Omnicom and Thinkproject explicitly discuss studio sessions, recording coordination and retakes.

Content maintenance

Thinkproject and Nestlé show value from rapid revisions without restarting conventional recording.

Training scalability

Vertiv, Air France and Thinkproject show enterprise learning use.

Cost / vendor dependency

AgriSphere, Omnicom and Nestlé document cost or resource reductions; exact Synthesia-style ROI is not always public.

Internal video expertise

Murf's Studio reduces audio-production specialization, but systematic cross-case measurement is not public.

Frequency labels are qualitative research synthesis from the reviewed case set, not a statistical census of all Murf customers.

13. Funding, Valuation & Financial Information

DateRoundAmountInvestorsEvidence
Jul 2021Seed$1.5MElevation Capital; angels including Vidit Aatrey, Sanjeev Barnwal, Kashyap Deorah and Ashish Goel[VERIFIED / THIRD-PARTY] YourStory
Sep 2022Series A$10MMatrix Partners India; Elevation Capital; prominent angels[VERIFIED] Murf

Documented total funding

$11.5M+

Combining the two publicly documented rounds. No later primary funding announcement was found in this review through September 24, 2026.

Current valuation

Not publicly disclosed

Third-party databases may display estimates; this report does not treat those estimates as a verified current valuation.

Financials: Current revenue, ARR, profitability, cash, burn and segment revenue are not publicly disclosed in sufficiently reliable primary sources reviewed for this report. Historical growth claims such as 22x/26x ARR are retained only with their original dates and source context.

14. Business Model & Current Pricing

Plan / productCurrent public priceIncluded / notable limitsSource
Studio Free$0/month10 projects; 10 minutes voice generation; editor; no commercial rights / downloads under free-plan restrictionsPricing
Studio Creator$19/month100 projects; 24 hrs/year voice generation; 200+ voices/styles/tonalities; unlimited downloads; commercial rights; Canva integrationPricing
Studio Business$66/month500 projects; 96 hrs/year voice generation; Business license; emphasis, variability, Say It My Way, PowerPoint integration, audio-to-textPricing
Studio EnterpriseCustomCustom projects/editors, unlimited voice generation, collaboration and enterprise-grade featuresPricing
API — Falcon 2$0.01 / 1,000 characters on API pricing pageStreaming TTS; regional endpoints and concurrency controls documented separatelyAPI pricing
API — Gen2$0.03 / 1,000 charactersNon-streaming studio-quality TTSAPI pricing
API — Voice Changer$0.10 / minuteVoice conversionAPI pricing
Pricing discrepancy to preserve: Murf's Falcon 2 marketing page says “1 cent / minute,” while the current API pricing page states $0.01 per 1,000 characters. These are different billing units. The report does not silently reconcile them; users should verify the applicable API contract/pricing calculator before purchase.

15. Enterprise, Security & Compliance

SOC 2 Type II

[VERIFIED] Murf's security page says it completed a clean SOC 2 Type II audit.

ISO 27001

[VERIFIED] Murf says it is ISO 27001 certified.

ISO 42001

[VERIFIED] Murf's security/compliance PDF states ISO 42001 certification for its AI management system.

GDPR / CCPA

[VERIFIED] Murf publishes GDPR and CCPA privacy/compliance materials.

HIPAA

[VERIFIED] Murf publishes a HIPAA compliance page specifying its HIPAA-compliant service scope as Text to Speech API, with BAA access for Business/Enterprise.

Regional API endpoints

[VERIFIED] Falcon 2 docs list region-specific endpoints for data residency and latency considerations.

Murf also publishes terms, privacy, ethical AI, copyright, data-protection/security, API usage and enterprise service documents. The existence of a compliance framework does not mean every product or customer workflow is automatically covered; scope and contractual terms matter.

16. Competitive Landscape

Murf operates in a crowded speech-AI market alongside ElevenLabs, PlayHT, WellSaid Labs, LOVO, Speechify, Resemble AI, Cartesia, Hume, Deepgram and cloud speech platforms such as Google Cloud, Microsoft Azure and Amazon Polly. The comparison below is descriptive rather than a ranking.

DimensionMurfCompetitive market context
Core positioningStudio-quality voice content + enterprise voice infrastructure + conversational agentsSome competitors emphasize creator TTS, some developer APIs, some voice agents, some enterprise speech infrastructure.
Studio workflowStrong emphasis on voiceover production, media synchronization and integrations.Not all developer-first speech platforms provide an equivalent full content-production workflow.
StreamingFalcon 2 is the current streaming model.Multiple competitors now offer low-latency streaming TTS.
Dubbing/localizationDedicated dubbing/translation products and APIs.Several speech and media-AI vendors also provide multilingual localization.
Enterprise securitySOC 2 Type II, ISO 27001 and stated GDPR/CCPA/HIPAA controls.Security/compliance offerings vary by provider and product scope.
Voice agentsDedicated receptionist, sales and customer-service agent positioning.Increasingly common across the voice-AI market.

Murf vs ElevenLabs — factual comparison

CategoryMurfElevenLabs
Founded20202022
Core emphasisVoiceover Studio + enterprise voice infrastructure + agentsGenerative audio / speech platform with strong developer and creator ecosystem
Streaming TTSFalcon 2Multiple low-latency TTS offerings
Voice cloningDocumented; current enterprise Falcon 2/API cloning featuresDocumented across ElevenLabs product suite
DubbingDedicated Murf Dubbing / APIDedicated dubbing/localization products
Studio workflowDeep voiceover/presentation/video workflow and integrationsBroader audio-generation ecosystem; exact feature sets vary by product
EnterpriseEnterprise plan, security/compliance and regional API infrastructureEnterprise offerings and security/compliance also documented by provider

No overall winner is assigned. Feature availability and pricing change frequently and should be checked against each vendor's current documentation.

17. Marketing & Go-to-Market Strategy

Documented motions

  • Freemium / free trial entry point.
  • Self-serve Studio plans.
  • Enterprise sales and custom contracts.
  • API/developer acquisition.
  • Integrations with Canva, PowerPoint, Google Slides, Articulate and Adobe tools.
  • Customer case studies and named customer-leader campaigns.
  • Startup incubator credits.
  • Voice-actor partnerships and ethical-AI positioning.

Analyst interpretation

[INFERENCE] The product architecture suggests a dual GTM: PLG/self-serve for creators and smaller teams, combined with enterprise sales around governance, localization, API infrastructure and high-volume voice-agent deployments.

[INFERENCE] The migration from Studio-centric messaging to “voice infrastructure” and Falcon 2 suggests an expansion from content creation into embedded speech and conversational AI infrastructure.

18. Target Users & Use Cases

AudienceTypical problemMurf fitEvidence
L&D / instructional designSlow recording, frequent course updates, multilingual learnersStudio TTS, pronunciation, voice styles, localizationVertiv, Thinkproject, Nestlé
Marketing / agenciesHigh content volume and regional variantsFast voiceover production, multilingual voicesOmnicom
Aviation trainingRegulatory training at large workforce scaleTTS, API, voice customizationAir France
Safety / complianceFrequent updates and multilingual deliveryStudio + localizationAgriSphere
DevelopersEmbedded speech / live conversationsFalcon 2 streaming APIAPI docs
Voice-agent teamsLow-latency speech and scalable call workflowsFalcon 2 + Murf agent productsMurf product docs

19. Partnerships & Integrations

Murf's official integrations page lists or promotes integrations including Articulate 360, PowerPoint, Adobe Captivate, Adobe Audition, Google Slides, Canva, Wix, WordPress, Webflow and Notion. Murf also provides API documentation and workflow compatibility with developer platforms. These should be classified as integrations/compatibilities rather than automatically as commercial strategic partnerships.

View current Murf integrations

20. Training Data, Ethics & Responsible AI

What is publicly disclosed

  • Gen2 documentation says the model was trained on 70,000+ hours of diverse and ethically sourced audio.
  • Murf says its voices come from real people who choose to share their talent.
  • Murf says it uses transparent contracts and compensates professional voice actors through its voice-actor model.
  • Murf publishes an Ethical AI page and copyright policy.

What is not publicly disclosed in sufficient detail

  • A complete itemized training-data inventory.
  • All datasets and licenses underlying every model generation.
  • Full model architecture details.
  • A complete public red-team / abuse-testing dataset for voice cloning.

Training-data details beyond disclosed summaries: Not publicly disclosed.

21. Legal & Copyright

Murf maintains a public legal hub covering Terms of Service, Privacy, GDPR, CCPA, Ethical AI, Copyright Policy, Data Protection & Security, API Usage Agreement, HIPAA and enterprise documents. The company also describes its voice-actor model as permission-based and says voice actors retain control of their vision and receive compensation/royalties according to its public positioning.

This is a research summary, not legal advice. Specific rights, warranties, data-processing terms and generated-audio rights depend on Murf's current contractual documents and the user's plan.

22. Education, Healthcare, Financial Services, Manufacturing, Retail & Aviation

Education / L&D

Strongest publicly documented cluster. Vertiv, Thinkproject, Nestlé and Air France demonstrate instructional content, regulatory training and multilingual learning.

Healthcare

Enterprise pages and case/customer references include Philips and Murf's HIPAA-compliant TTS API scope. Public quantified healthcare customer outcomes are limited in the reviewed set.

Financial services

Enterprise speech is marketed for regulated environments, but the reviewed primary case-study set did not contain a sufficiently detailed named bank/insurer case to support quantified results.

Manufacturing / industrial

Vertiv provides industrial/digital infrastructure training evidence; AgriSphere provides safety/compliance evidence through its relationship with Sioux Steel.

Retail / e-commerce

Generic use cases are documented, but no quantified named retail customer case was strong enough in the reviewed sources to include as a flagship result.

Aviation

Air France is a strong documented enterprise training user, supporting thousands of pilots and commercial crew through a six-person design team.

23. Customer Expansion & Retention Evidence

CustomerExpansion signalEvidence level
ThinkprojectMore than three years of use; course creation, updates, multilingual content, multiple instructional-design users and collaborative features.High
VertivCentralized global training across 40+ countries and 14+ languages; use extends across sales teams, service engineers and customers.High
Omnicom ProductionScaled content delivery across 25 languages and broader client/regulatory workflows.High
NestléUse integrated into learning experience design and Canva workflow; public source shows repeated use but not contract expansion data.Medium
Air FranceLarge regulated training scope and API integration described; renewal/contract data not public.Medium

Renewal rates, net retention and customer churn: Not publicly disclosed in the reviewed sources.

24. Negative Evidence, Limitations & Risks

Product / technical limitations

  • Gen2 streaming was deprecated in 2026, requiring migration to Falcon 2 for streaming use cases.
  • Different product surfaces publish different voice-count and pricing units; users must verify exact plan/model scope.
  • AI voice quality and pronunciation are benchmark-dependent; Murf's 99.38% figure is a company evaluation, not proof of universal speech accuracy.

Market / governance risks

  • Voice cloning raises consent, impersonation and rights-management concerns across the industry.
  • Speech models are increasingly commoditized by cloud and specialist providers.
  • Enterprise deployments may require human review for regulated, safety-critical or brand-sensitive content.
  • Public customer ROI data is selective and primarily company/customer-reported.

The reviewed evidence did not establish a systematic list of former customers, churned customers, major complaints or failed deployments. Absence of public evidence is not evidence of absence.

25. SWOT Analysis

Strengths

  • Broad voiceover Studio workflow plus API infrastructure.
  • Current streaming model strategy through Falcon 2.
  • Multilingual voice, translation and dubbing capabilities.
  • Enterprise security/compliance positioning.
  • Named customer evidence in L&D, aviation, agency and industrial settings.

Weaknesses

  • Public financial disclosure is limited.
  • Customer metrics are selective and often first-party.
  • Model/product naming has changed as streaming technology evolved.
  • Some public marketing metrics are difficult to independently validate.

Opportunities

  • Voice agents and conversational AI.
  • Enterprise localization and dubbing.
  • Embedded speech APIs.
  • Regulated enterprise workflows requiring governance.

[INFERENCE] These are market opportunities derived from current product direction.

Threats

  • Fast-moving competition from specialist TTS, voice-agent and cloud platforms.
  • Model commoditization and pricing pressure.
  • Voice-cloning regulation and rights disputes.
  • Enterprise procurement requirements around security and data residency.

[INFERENCE] Threat framing is analytical, not a claim about an internal Murf problem.

26. Current Status — September 2026

AreaCurrent fact-checked status
CompanyMurf Inc.; Delaware corporation; San Francisco address; active.
LeadershipAnkur Edkie, Sneha Roy and Divyanshu Pandey are identified in current legal/leadership sources.
Core platformMurf Studio + API + enterprise voice infrastructure.
Streaming modelFalcon 2 — current streaming TTS focus.
Studio-quality modelGen2 — non-streaming current; streaming legacy/deprecated.
Voice agentsCurrent strategic product direction, including receptionist, sales and customer-service workflows.
ScaleMurf publishes multiple scale figures: 6M+ unique users / 195+ countries on About; 10M+ users and 300+ Forbes 2000 companies in current site messaging. These should be quoted with source/date context rather than merged.
LanguagesCurrent API documentation: 35 languages; other pages advertise 40+ languages in enterprise marketing. Treat product-surface counts separately.
Funding$11.5M documented seed + Series A; no later primary round located in this review.
SecuritySOC 2 Type II, ISO 27001, ISO 42001 stated; GDPR/CCPA; HIPAA-compliant TTS API scope.
PricingStudio public plans + API unit pricing; enterprise custom.

27. Current vs Legacy Product Status

Model/productStatusReason
Falcon 2CURRENTLaunched June 2026 and recommended for real-time streaming/conversational AI.
Gen2 non-streamingCURRENTRemains available through Synthesize Speech endpoint.
Gen2 streamingDEPRECATEDMurf changelog announced deprecation effective Aug. 16, 2026.
Murf StudioCURRENTCore content creation product.
Voice ChangerCURRENTCurrent API endpoint and product.
Dubbing / TranslationCURRENTCurrent Studio/API ecosystem.
Voice-agent productsCURRENTCurrent enterprise/product pages actively market them.

28. Key Facts & Lessons

Important facts

  • Founded in October 2020 with three founders, ten voices and three clients.
  • Documented funding: $1.5M seed + $10M Series A.
  • Current legal entity: Murf Inc.
  • Current headquarters: San Francisco.
  • Falcon 2 is the current streaming TTS model.
  • Gen2 streaming is deprecated; non-streaming remains.
  • Murf markets both content-production and conversational AI infrastructure.

Key lessons for AI companies

  • Enterprise expansion is supported by solving a recurring workflow bottleneck, not just generating better audio.
  • Localization can turn TTS into a global operations product.
  • Integrations reduce workflow friction and support adoption inside existing content tools.
  • Moving from a point product to infrastructure/API can broaden the addressable market.
  • Ethical voice sourcing and enterprise governance become strategic product attributes as voice cloning scales.

29. Final Fact-Checked Summary

What is Murf AI today? A private AI voice company that began as a voiceover/TTS SaaS product and has expanded into an AI voice platform spanning Studio content production, multilingual localization, API speech generation and real-time voice agents.
Strongest documented customer use case

Enterprise training / learning content combined with multilingual localization. Vertiv and Thinkproject provide especially clear workflow evidence.

Strongest measurable benefit

Across the reviewed cases, time reduction is the most consistently quantified benefit; Vertiv's 95% translation-time reduction and AgriSphere's 80% cost reduction are especially clear customer-reported examples.

Largest documented scale

Air France's customer feature covers training for 4,500 pilots and 13,000 commercial flight crew; Vertiv covers 40+ countries and 14+ languages.

Strongest localization example

Vertiv: 14+ languages, 40+ countries, 4–6 weeks reduced to 3–5 hours for translation.

Strongest cost example

AgriSphere reports 80% lower annual content-production expenses. This is a customer/company case-study claim, not independently audited ROI.

Highest ROI case

Public sources do not provide enough Murf contract-cost data to calculate a defensible ROI percentage. The report therefore does not declare a highest-ROI customer.

30. Who Should Consider Murf?

Strong fit profile [INFERENCE]

  • Organizations producing recurring voice content at scale.
  • Global L&D teams with multilingual requirements.
  • Agencies and production teams needing frequent revisions.
  • Developers building real-time voice experiences.
  • Enterprises that need security, governance and regional API controls.
  • Teams where recording, studio scheduling and voice talent coordination are recurring bottlenecks.

Potentially lower need [INFERENCE]

  • Projects requiring a single bespoke human performance where production volume is very low.
  • Organizations with no recurring voice-generation or localization workflow.
  • Highly specialized productions where human actors, union agreements or live direction are mandatory.
  • Use cases where AI-generated voice is not acceptable to the audience or regulator.

31. Source Audit

SourceTypeClaims supportedReliability
Murf AI — AboutPrimaryFounding story, scale, mission, ethics, current positioningHigh
Murf AI — Legal ImpressumPrimaryLegal entity, Delaware incorporation, San Francisco address, managementHigh
Murf AI — Products Help CenterPrimaryCurrent Studio products and integrationsHigh
Murf AI — PricingPrimaryCurrent Studio pricing and limitsHigh
Murf AI — API PricingPrimaryCurrent API unit pricingHigh
Murf AI — API OverviewPrimaryAPI models, voices/languages, Falcon 2 and Gen2 positioningHigh
Murf AI — Falcon 2PrimaryFalcon 2 capabilities, latency, pricing, regions, concurrencyHigh
Murf AI — Falcon 2 product pagePrimaryFalcon 2 production claims, 150+ voices, 35+ languages, TTFA, cloningHigh
Murf AI — Gen2 documentationPrimaryGen2 current/legacy status, 70,000+ hours, 44.1kHz, benchmark methodologyHigh
Murf AI — API Getting StartedPrimaryStreaming vs non-streaming API use cases and free trial charactersHigh
Murf AI — API changelogPrimaryGen2 streaming deprecation and Falcon 2 launchHigh
Murf AI — SecurityPrimaryISO 27001, SOC 2 Type II, GDPR, CCPAHigh
Murf AI — Legal HubPrimaryPrivacy, ethical AI, copyright, HIPAA, API agreementHigh
Murf AI — HIPAA CompliancePrimaryHIPAA-compliant TTS API scope and BAA processHigh
Murf AI — EnterprisePrimaryEnterprise positioning, security, voices/languages, customer testimonialsHigh
Murf AI — IntegrationsPrimaryCanva, Google Slides, PowerPoint, Articulate, Adobe and other integrationsHigh
Murf AI — Global LeadersPrimary/customer quotesOmnicom, Nestlé, Philips, Air France, Thinkproject customer evidenceHigh
Murf AI — Thinkproject case studyPrimary/customer case study50% faster production, languages, workflow, features, customer quotesHigh
Murf AI — Omnicom case studyPrimary/customer case study45% faster production, 25 languages, cost/usage claims, customer quoteHigh
Murf AI — Vertiv case studyPrimary/customer case study95% translation-time reduction, 14+ languages, 40+ countries, learning impactHigh
Murf AI — Nestlé case studyPrimary/customer case study30% production-time reduction, minutes vs hours, Canva workflowHigh
Murf AI — AgriSphere case studyPrimary/customer case study80% cost reduction, 24+ hours to 20 minutes, Spanish trainingHigh
Murf AI — Series APrimary$10M Series A, Matrix Partners India, Elevation, 2022High
Elevation Capital — Murf portfolioInvestor primaryFounders, seed thesis, founding date, business problemHigh
TechCrunch — Murf Series AIndependentSeed + Series A, founders, 22x ARR, 1M projects, early use casesHigh
YourStory — Murf seedIndependent$1.5M seed, investors, early growth claimsMedium
Forbes Technology Council — Ankur EdkieProfessional profileAnkur Edkie biography, prior roles, current responsibilitiesMedium